Last Updated: May 29, 2025
This Privacy Policy explains how The Playback Project ("TPP") collects, uses, shares, and protects information obtained from users and submitting artists. By accessing or using our platform, you consent to the practices described in this policy.
1. Information We Collect
TPP collects the following types of information from submitting artists:
a. Personal Information:
- Name
- Contact information (email, phone number)
- Social media handles and public links
- Location (city/state/country)
b. Submission Data:
- Audio files and associated metadata
- Artist biographies and images
- ISRC or publishing codes (if provided)
c. Technical Data (automatically collected):
- IP address
- Browser type and settings
- Date and time of submission or site access
d. Payment Information:
- Payment method details (via secure third-party processor)
- Transaction identifiers (for tracking purchases)
2. How We Use Your Information
Your information may be used for the following purposes:
- To assess eligibility for broadcast and promotional inclusion
- To communicate regarding submission status and platform updates
- To process and track campaign payments
- To display artist name, song title, and branding in approved promotional material
- To analyze platform use and performance (for internal improvement only)
3. Data Storage & Security
- All data is stored using secure, encrypted systems hosted in the United States.
- Access to personal information is strictly limited to TPP leadership and authorized operations staff.
- Payment data is processed exclusively through secure, third-party vendors (e.g., Stripe, PayPal) and never stored directly by TPP.
- TPP uses SSL encryption across all digital infrastructure to safeguard information transmission.
4. Third-Party Access
- TPP does not sell, lease, or share personal information with third-party advertisers, data brokers, or marketers.
- Artist contact information may be shared with affiliated broadcast stations or their promotional teams solely for the purpose of managing campaign logistics or scheduling.
- Any non-essential data sharing will only occur with artist consent.
5. Data Retention Policy
- Artist submission data (excluding payment data) may be retained for up to 24 months for auditing, tracking, and recordkeeping purposes.
- Artists may request full deletion of their submission data after 90 days by contacting us directly.
6. Your Rights
As a submitting artist, you have the right to:
- Request access to the personal information we’ve collected
- Request correction of inaccurate or incomplete information
- Request deletion of your data (subject to applicable exclusions)
- Request a copy of your submission archive (for recordkeeping or future reference)
To exercise these rights, email: 📧 privacy@theplaybackproject.com
7. Cookies & Tracking
TPP uses basic cookie functionality to:
- Maintain session state and logins
- Track form engagement and drop-offs (analytics only)
- Monitor platform health and traffic
These cookies do not collect personally identifiable information.
8. Policy Updates
TPP may update this Privacy Policy from time to time. When changes are made, we will revise the "Last Updated" date and may notify registered users by email.
For any privacy-related inquiries or complaints, contact: 📧 privacy@theplaybackproject.com